Terms of service
Last updated: [17/03/2026]
Welcome to Trigelow. By accessing our website or purchasing from us, you agree to the following Terms of Service. We’ve kept things as clear and straightforward as possible — if something doesn’t make sense, feel free to reach out.
1. About Trigelow
Trigelow is a West Australian clothing brand inspired by the coastline of Bremer Bay. Our online store is hosted on Shopify and operates within Australia.
By using our website, you agree to comply with these Terms of Service and all applicable Australian laws.
2. Using Our Website
By using this site, you confirm that you are at least the age of majority in Australia or have permission from a parent or guardian.
You agree not to use our website for any unlawful purpose or in a way that could harm Trigelow or others.
3. Products & Availability
All products are subject to availability. We may limit quantities or discontinue items at any time without notice.
We do our best to display product colours and details accurately, but screen settings may vary slightly from real life.
4. Pricing
All prices are listed in Australian Dollars (AUD).
Prices may change from time to time, but any changes won’t affect orders that have already been placed and confirmed.
5. Orders & Payment
When you place an order with Trigelow, you agree that:
- All details provided are accurate and complete
- Payment is authorised at checkout
- Orders are subject to acceptance and availability
We reserve the right to cancel or refuse any order for any reason, including suspected fraud or errors in pricing or product information.
6. Shipping (Australia Only)
Trigelow currently ships within Australia only.
Delivery timeframes are estimates and may vary depending on location and carrier delays. Once your order has been handed over to the shipping provider, Trigelow is not responsible for delays outside our control.
7. Returns & Refunds
Returns and refunds are handled in line with our Returns Policy and the Australian Consumer Law.
If an item arrives faulty or incorrect, please contact us and we’ll sort it out.
Change-of-mind returns are subject to the conditions outlined in our Returns Policy.
8. Australian Consumer Law
Nothing in these Terms of Service limits your rights under the Australian Consumer Law.
You are entitled to a repair, replacement, or refund for major failures, and compensation for other reasonably foreseeable loss or damage.
9. Intellectual Property
All content on this website — including logos, designs, images, text, and branding — belongs to Trigelow and may not be used, copied, or reproduced without our permission.
10. Third-Party Services
Our website may include links or integrations with third-party services (such as Shopify, payment gateways, or shipping providers).
We are not responsible for the content, policies, or practices of third-party websites or services.
11. Limitation of Liability
To the extent permitted by law, Trigelow is not liable for any indirect or consequential loss arising from the use of our website or products.
Where liability cannot be excluded under Australian law, it is limited to the minimum extent permitted.
12. Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated date.
13. Contact Us
If you have any questions about these Terms of Service or your order, get in touch:
Business Name: Trigelow Beach Co
Email: contact@trigelowbeachco.com.au